Privacy Policy

1. Introduction

This Privacy Policy describes how Bright Hearth Co. ("we", "us", "our"), operating the website brighthearthco.org, collects, uses, and stores information when you visit our site. We are based in Toronto, Ontario, Canada, and this policy is written in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information we collect

2.1 Information you provide

When you submit the contact form on this site, we collect your name, phone number, and email address. This information is used only to respond to your inquiry and is not shared with third parties for marketing purposes.

2.2 Automatically collected information

When you visit this site, our server logs may record your IP address, browser type, referring URL, and pages visited. This information is used for technical troubleshooting and aggregate traffic analysis. It is not linked to personal identifiers.

2.3 Cookies

This site uses a single functional cookie to record your cookie consent preference (accept or reject). This cookie is stored locally in your browser and is not used for tracking or advertising. It expires after 365 days. You can clear it at any time through your browser settings.

3. How we use your information

• To respond to inquiries submitted through the contact form
• To maintain server logs for security and performance purposes
• To store your cookie consent preference

We do not sell, rent, or trade personal information to any third party. We do not use your information for advertising or profiling purposes.

4. Data retention

Contact form submissions are retained for the period necessary to respond to the inquiry, after which they are deleted. Server logs are retained for a maximum of 90 days.

5. Your rights under PIPEDA

Under PIPEDA, you have the right to access personal information we hold about you, request correction of inaccurate information, and withdraw consent for its use. To exercise these rights, contact us at contact@brighthearthco.org.

6. External links

This site contains links to external resources including WETT Inc., Health Canada, NFPA, and CSA Group. We are not responsible for the privacy practices of those sites. Clicking an external link takes you to a site governed by its own privacy policy.

7. Children's privacy

This site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, contact us at the address below and we will delete it promptly.

8. Changes to this policy

We may update this Privacy Policy periodically. The date at the top of this page reflects the most recent revision. Continued use of the site after a policy update constitutes acceptance of the revised terms.

9. Contact

Bright Hearth Co.
1200 Bay Street, Suite 400
Toronto, ON M5R 2A5
Canada
Email: contact@brighthearthco.org
Phone: +1 (416) 555-0187